Samantha Stainburn

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The Price Families Pay

Ten years ago, when Beth Nielsen started her first business, a private school in Michigan, she left her husband in Chicago for days at a time and worked on the project during the weekends.

“We talked about it for a long time before I decided to pursue this,” she recalls. “He said he was fine with it, but when it actually happened, he wasn’t so fine with it.”

The marriage ended, and Ms. Nielsen moved to Michigan.

“There were other issues, but the business was the straw that broke the camel’s back for the relationship,” says Ms. Nielsen, 38. “He wanted to spend more time with me. He didn’t understand that this was my baby. At 2 o’clock in the morning, I could still be up because I can’t shut my mind down from all these ideas, things that need to get done.”

Ms. Nielsen’s experience is not unusual.

Most successful entrepreneurs would probably admit that, deep down, their first love really is their business. If love can be measured by time spent, the business would usually come in No. 1 (especially in the start-up phase), with spouses, kids, parents, siblings and friends running a distant second. This isn’t to say that entrepreneurs are heartless. It’s just that starting a business and shepherding it is enormously time- and energy-consuming — far more so than most non-entrepreneurs can fathom.

And that’s where discord often begins.

“Being an entrepreneur just takes an extraordinary amount of time and commitment, and there are also huge financial pressures that create conflict,” says Lloyd Shefsky, co-director of the Center for Family Enterprises at Northwestern University’s Kellogg School of Management. “The owner wants to put more money into their business, and their spouse is saying, ‘I’d rather put it into our savings account.’ ”

Some of the nation’s most prominent entrepreneurs come to Mr. Shefsky’s classroom to tell his students about their rise to the top and “more of them are on their second, third and fourth marriages than on their first,” he says.

Still, small-business owners who can put family first at least some of the time can beat the odds.

Ms. Nielsen, for example, now helps run Waukegan-based Nielsen-Massey Vanillas Inc., a 102-year-old vanilla manufacturer with annual revenue of about $11 million that’s been in her family for three generations.

She also has a 1-year-old daughter with her partner, a chef who runs his own, separate business.

It helps that her significant other also is an entrepreneur and understands her drive. But, she says, their relationship works because they deliberately carve out family time, declining invitations to work events on the weekends and scheduling date nights at live music venues where it’s too loud to talk about business. Ms. Nielsen also makes an effort to meet her partner halfway. “I’m always conscientious about saying, ‘And how was your day?’ ” she says.

Building a life with an entrepreneur is not for the faint-hearted.

Andrew Keyt, executive director of the Loyola University Chicago Family Business Center, ticks off a few reasons why: “The entrepreneur is usually more comfortable dealing with risk than other family members. Life seems to revolve around the business, and kids often resent that. And it’s not uncommon for an entrepreneur to lack empathy for what the rest of their family is going through. The needs of their business can become all-consuming, and they just lose touch with what’s important for their family.”

Marriages involving workaholics are twice as likely to end in divorce, according to researchers at the University of North Carolina at Charlotte.

VACATIONS IN KANSAS CITY

With an eight-year-old business and 10-year marriage, Andrew Limouris, 37, is holding it together despite the challenges. His wife, Maria, and their family know the sacrifices of entrepreneurship firsthand.

The year he launched his health care staffing firm, Medix Staffing Solutions Inc., Mr. Limouris moved his family into his father-in-law’s basement to cut costs. Since he was devoting every waking hour to work, his wife was left to take care of their new baby largely on her own.

Then, the more offices Medix opened, the more Mr. Limouris needed to travel, stealing time from his wife and three kids. Today, Lombard-based Medix generates $30 million a year in revenue and has nine offices across the country.

Now, the recession is forcing Mr. Limouris to work twice as hard to keep sales up. “It’s not exactly the perfect deal for Maria,” he acknowledges.

But he works at keeping in touch. “If I get a phone call from home, I take the call,” he says. “If I miss the call, I call back. I don’t ignore communications throughout the day, because it’s a long day.”

In early April, Mr. Limouris canceled a family vacation to Sedona, Ariz., to spend a few days in the Kansas City, Kan., office — “I couldn’t say, ‘Guys we need to dig in and work harder’ and then go to Arizona for a week,” he explains — but he brought his family with him. He also took two afternoons off to explore the city with his brood, visiting a petting zoo and going to a “Disney on Ice” show.

The fact that he tries makes a difference to his wife. “I’d like for him to be home a little more, but I know the bigger picture is more important,” says Ms. Limouris, 31. “What he’s doing is his passion, and he’s good at it. We just try to savor the time we do have.”

A NEED TO SHARE

With their big dreams and boundless confidence, entrepreneurs often want to play the hero in their families’ lives as well as in their businesses, keeping bad news about declining sales and failed projects to themselves.

“Psychological isolation for the entrepreneur can be a real source of trouble, especially during high-stress times such as a recession,” says Michael Komie, a clinical psychologist and affiliate faculty member at the Chicago School of Professional Psychology. They snap at their wives when they find receipts from Bloomingdale’s; they get grumpy when their sons talk excitedly about applying to private colleges.

While providing a sense of stability for children, in particular, is a noble goal, “it is not realistic to think that entrepreneurship is not going to impact the family,” Mr. Komie says. It’s important that entrepreneurs let their families know about business events that might affect their lives, he says. They may even help.

DUMPSTER DIVING

A few years ago, a storm ripped the roof off one of the warehouses owned by Laura and Robert Engel, 45, whose Chicago-based company, Angel Sales Inc., manufactures and sells “as-seen-on-TV” products like the Bible Search board game and the BraBaby, a gadget that protects bras in the washing machine. The company has annual sales of roughly $5 million.

Rain poured in, destroying hundreds of thousands of dollars’ worth of merchandise. The Engels rented two Dumpsters and spent the weekend throwing out their damaged products. They brought their three children along, and their two boys helped smash more cardboard into one Dumpster by jumping up and down on it.

“They were having so much fun, it actually made us smile,” says Ms. Engel, 43.

Accidental Entrepreneurs: Adjust Expectations

With 9% unemployment in the Chicago area and widespread hiring freezes, it’s no surprise that laid-off executives are going into business for themselves. If you’re one of these refugees from Corporate America, you very likely expect business ownership to change the way you work. But starting a business will also transform the way you and your family live. Here’s how:

1. You’ll have less time for family than before.

That’s because you’ll be doing more. In addition to designing products and making deals, you’ll need to create all the contracts and processes your business requires, keep on top of paperwork like filing taxes, and replace the toner in the copier — at least until your business can afford employees to do these jobs. You’ll spend time figuring out how to write press releases and update your Web site. And your customers will want to see you more than clients at your corporate job did because “you really are the brand,” says Art Stewart, president of Alexandria, Va.-based Stewart Strategies Group LLC, a consulting firm that works with family businesses.

2. Your high-wire act will make your family anxious.

It’s unavoidable, even if your spouse agrees with the financial gamble you’re taking. “Your family has different perspectives on all of this,” says Lloyd Shefsky, co-director of the Center for Family Enterprises at Northwestern University’s Kellogg School of Management. “You’re doing something new,” and that can make them nervous. Take the edge off their fears by keeping them updated on your progress so they know how you’re coping with your new role. “Also, as you get people to buy your product or service, it’s not bad if your family meets those people so they get to see others have confidence in you,” Mr. Shefsky says.

3. Your family will judge you based on your business.

Your employer doesn’t pay you a bonus this year because the economy is slumping? Not your fault. But if weak sales at your business mean you have to dip into your kids’ college fund to cover payroll, your spouse may question your competence. “There are probably not too many spouses haranguing their husbands about losing their job at General Motors,” says William “Marty” Martin, an associate professor at DePaul University’s College of Commerce. “There’s a heck of a lot of spouses haranguing their entrepreneur husbands about ‘How did you let it get this way?’ ” What’s more, business setbacks can reactivate problems from the past. A couple may have worked through a husband’s extramarital affair, he says, “but now the business is crummy, the wife pipes up and says, ‘If you hadn’t spent that money on her, we’d have it now.’ ” Defuse the situation by inviting your family to help you find solutions to the problems your company’s struggles are causing at home, such as checking out honors programs at state colleges if private colleges are out of reach.

©2009 by Crain Communications Inc.

Burdens of Operating a Century-Old Brand

A three-piece suit from the Hart Schaffner Marx archives.

A three-piece suit from the Hart Schaffner Marx archives.

(Crain’s Chicago Business, 21 May 2007)

Chicago’s Largest Public Companies — No. 90: Hartmarx Corp.

They may carry BlackBerrys instead of fountain pens, but many executives still sport the suit label their great-grandpas wore: Hart Schaffner Marx. Founded in Chicago in 1887, Hartmarx Corp. has a longstanding reputation for high-quality tailoring that has helped it grow from a single, family-owned clothing store into a $600-million company that is the largest suit maker in America.

Hartmarx makes suits under 14 labels it owns or licenses, including Hart Schaffner Marx, a classic line that retails for upwards of $700 in stores like Macy’s, and Hickey Freeman, a luxury line aimed at CEOs that sells for $1,200 at Neiman Marcus.

But maintaining a century-old brand has burdens, too. “Every 10 or 20 years, you have to make some dramatic changes,” CEO Homi Patel, 57, says. “If you get stuck in what you did before and are not constantly evolving, it can be a problem.”One advantage Hartmarx has over competitors trolling for women’s brands is a reputation for giving designers creative freedom, says Gary Giblen, an analyst with Brean Murray Carret & Co. in New York. “Most other companies centralize everything and make it hard for an entrepreneur to stay on,” he says.

In 1982, Hartmarx branched into men’s sportswear, manufacturing golf apparel by Jack Nicklaus and polo shirts and slacks for British label Ted Baker. More recently, it embraced women’s apparel. Through acquisitions, it owns 10 womenswear lines, a division that has grown from 8% of business in 2004 to 25% today.That’s an important edge as Hartmarx continues to diversify its clothing lines, a strategy that has become crucial as more companies relax their office dress codes. In the early 1980s, 95% of company revenues came from suit sales. Today, it’s 48%.

Last year, Hartmarx took a hit on its suit lines when department stores Marshall Field’s and Saks Fifth Avenue changed hands. The new owners pared the higher-end brands and pushed their own private labels, causing Hartmarx’s net earnings to plunge 69% year-on-year to $7.3 million. To compensate, Hartmarx is boosting production of its luxury brands and looking for new customers abroad.

Last December, it licensed the Hart Schaffner Marx name to Youngor Group Co. Ltd., the largest men’s apparel manufacturer and retailer in China. The agreement calls for 400 stores across China in 20 years. Six of those stores are scheduled to open in the Shanghai area this fall.

Hartmarx is seeking similar partners in India and Vietnam. If all goes well, Asian businessmen won’t just be buying a suit; they’ll be starting a family tradition.

©2007 by Crain Communications Inc. 
Read this article at Crain’s Chicago Business.

Think you live in globalized world? Think again

(Chicago Booth Review, 16 June 2014)

The globalization of trade is so established that it has lost the power to astound us. Fresh-cut flowers from Kenya are flown daily to Europe’s flower markets. North Americans eat Peruvian asparagus that took only a day to get from field to supermarket. Boeing puts together planes in Seattle using parts from 10 different countries—parts that were preassembled in Japan, Korea, Kansas, and South Carolina. Meanwhile, trading blocs such as the 28-country European Union and trade pacts such as the North American Free Trade Agreement lower tariffs and promote the movement of goods among trading partners.

Yet the global economy is not as integrated or efficient as is widely believed, according to A. Kerem Cosar, assistant professor of economics at Chicago Booth. Asparagus and aircraft parts may be easily shipped from one country to another, but getting goods from their point of origin to international shipping centers within the same country can be expensive—sometimes more expensive than shipping them to a foreign destination. Moreover, exporting goods across borders can incur costs that deter trade even when tariffs have been negotiated down.

“Building good ports and having policies that help exporters may be good, but at the end of the day, firms can’t all pile up close to the seaports in order to export,” says Cosar. “Internal infrastructure is key for your competitiveness as well, to get those goods out.”

China’s long road

Cosar cites the example of China, the world’s second-biggest economy. The country faces the South China Sea, the East China Sea, and the Yellow Sea on its southern and eastern coastlines, and borders Mongolia and Russia to the north, Central Asia to the west, and Vietnam to the south. Since 1978, when China began to open up to foreign trade and investment, the country’s exports have grown exponentially to $2.21 trillion-worth of goods in 2012, according to China’s National Bureau of Statistics.

China ships most of its exports from coastal ports. Just 17.4% of exports to its top 20 trading partners depart by air, and only 6.7% of all its exports travel overland to neighboring countries.

When China’s manufacturing renaissance got under way, congested roads and overloaded railways made transporting goods to seaports slow, unreliable, and expensive, so exporters moved to cities such as Shenzhen and Dongguan in the Pearl River Delta in the south, Suzhou and Shanghai on the east coast, and Dalian in the northeast, between the Bohai Sea and the Yellow Sea, to cut costs. Residents of China’s interior provinces, seeking work that paid more than farming, followed the companies to the coasts.

These days, some 163 million Chinese are long-distance migrants who leave their provinces each year to join companies that employ hundreds of thousands of workers making electronic components, auto parts, appliances, clothing, and more. It’s not uncommon for workers to spend 12 hours a day, six days a week on an assembly line, sewing sweatshirts, stamping metal into kitchen appliances, or screwing components into iPhones. They often leave their children behind in their home villages and live in crowded dormitories on factory property.

In a recent paper, Cosar teamed up with UCLA’s Pablo D. Fajgelbaum to study how international trade affects regional specialization, employment, and income in China. They used industry-level data from China’s 338 prefectures—regions that include several counties or a large city—between 1998 and 2007.

They find that distance from the coast has a sizeable effect on economic activity, particularly for industries that export a high percentage of goods. Firms located 275 miles inland in industries that export an average percentage of goods (20% of output) employed 17% fewer workers than firms in average-exporting industries located on the coast. Inland firms in heavily export-oriented industries, such as furniture manufacturing, which exports 40% of its output, employed 32% fewer workers than their counterparts on the coast.

The impact of poor infrastructure on economic activity in China is reflected in the researchers’ broader findings: when it’s expensive to transport export goods from the interior of a country to a port, export-oriented firms move closer to the ports to save money. Economic activity in these regions increase—the economic output of Guangdong Province on China’s southeast coast, for example, grew from $11 billion in 1978 to an estimated $1 trillion in 2013—and economic activity in the interior suffers.

This phenomenon depresses overall gains from trade as lagging regions drag down the national numbers, Cosar and Fajgelbaum note. At the same time, export-oriented manufacturers crowding into coastal regions force up real-estate rents and employee wages there. So poor infrastructure shrinks international trade gains even for firms that are able to locate close to gateways to foreign markets.

These are concerns shared by developing countries with poor domestic infrastructure that have opened up to international trade, such as Vietnam, where economic activity is concentrated near its ports, and Mexico, where economic activity has been highest along the US border.

Fortunately, infrastructure can be improved, Cosar notes. China has taken steps to better connect interior regions to the coast in recent years. In 2000, it launched a 20-year “go west” initiative, formally called the Western Development Strategy, to encourage companies to locate inland, enticing them with hundreds of billions of dollars’ worth of improvements to regional infrastructure and tax incentives. Between 2000 and 2012, China expanded its expressway network an average 16% a year, growing it to 75,000 kilometers of highways by 2012, KPMG reports. And China is undertaking one of the world’s biggest railway expansions, spending $1 trillion to add 120,000 kilometers of railway track by 2020.

Those kind of infrastructure investments make it more appealing for companies to invest in lagging interior regions. Among the companies that have moved production inland to take advantage of lower labor and land costs: computer manufacturers Intel, Dell, and Lenovo, which have opened factories in Chengdu, the capital of Sichuan Province, 1,500 miles from the eastern seaboard. Taiwan-based electronics firm Foxconn Technology Group, the Apple contractor known for its massive “factory cities,” has opened new factories in Chengdu and the inland provinces of Henan and Shanxi. And Unilever, maker of Dove soap and Lipton tea bags, has moved seven factories from Shanghai and Guangdong Province to Hefei
in Anhui Province, 250 miles west of Shanghai.

Ford built its first assembly plant in the southwest Chinese city of Chongqing, 700 long miles as the crow flies from the nearest major port, Guangzhou, in 2001. After that it opened a second assembly plant in Chongqing, and plans to open a third this year, as well as a transmission plant. Chongqing is already Ford’s second-largest manufacturing region after southeast Michigan, and employees in Chongqing will produce 870,000 Ford vehicles a year once the new factories are up and running. “Logistics and transportation infrastructure have reached a level such that it’s profitable for Ford to utilize land in the interior and incur the transportation costs of bringing those [cars and parts] to the large cities on the coast or to export [them] to other Asian countries from those cities,” Cosar observes. Ford declined to comment.

Turkish traffic

Nineteenth-century farmers in the US midwest only brought their grain to major markets when the weather allowed. During the spring, roads could be too muddy to navigate, a problem eventually solved by pavement and train tracks. As infrastructure developed, so did the American heartland and economy. Two hundred years later, how much of a boost can better infrastructure—and roads, in particular—provide to an economy in the era of global trade?

Consider Turkey, the world’s 17th largest economy and 22nd largest exporter by value. Turkey stretches 1,500 miles west to east between Europe and Asia, and 90% of its freight travels by road. Yet, until about ten years ago, Turkey had just one highway, connecting Istanbul, its main economic engine, with Ankara, its capital 300 miles to the east. Most of the country’s roads had a single lane in each direction, making for slow climbs and descents through the country’s mountainous interior, particularly during snowy winters, to get to the low-lying port cities on the Black Sea to the north, the Aegean and Marmara seas to the west, and the Mediterranean Sea to the south.

Adding to the delays, collisions were common, as motorists determined to overtake slow vehicles in front of them would drive into oncoming traffic to pass. Large logistics companies chose not to transport goods to and from certain areas with particularly congested roads because they could not guarantee the products would arrive on time. Independent truckers, whose vehicles were often older, overloaded, and more prone to break down, picked up the business.

In 2002, Turkey launched a major program to improve its infrastructure by upgrading dual-lane roads into four-lane expressways, with a safety divider in the middle. The amount of four-lane roads grew from 12% to 35% between 2003 and 2012. Cosar, who’s originally from Turkey, noticed the difference on a return trip. “What used to be an eight- or nine-hour drive from Istanbul to the Mediterranean seaside is now six or seven hours and much more pleasant,” he says. Even the Istanbul-Ankara route got an upgrade, with the opening of a motorway tunnel through Bolu Mountain in 2007, shaving 2.5 hours off the journey.

Cosar and Banu Demir of Bilkent University in Ankara have quantified the impact of that investment program. The researchers estimate that every $1 spent on upgrading the old roads generated an additional 10¢–15¢ in export revenues. The improvements particularly aided time-sensitive industries such as furniture, chemicals, communications equipment, electrical machinery, and office and computing machinery. They posted bigger increases in exports and employment than industries where fast delivery is less important to consumers, such as luggage and tobacco products.

While the road-improvement scheme was designed to relieve congestion caused by a growing economy and increasing urban population, it’s clear why exporters benefited from the new highways. Even as the number of vehicles on the road doubled, the average travel speed for freight-carrying vehicles increased. Traffic-related fatalities per vehicle-kilometer dropped 40% from 2004 to 2011, likely contributing to increased speed. According to World Bank data, between 2007 and 2012, the median time it took to transport goods from their point of origin to ports and airports in Turkey decreased by 12 to 48 hours. Cosar speculates that higher-quality roads also lowered costs for exporters by reducing wear and tear on vehicles and causing a drop in their freight-insurance expenses as accidents decreased. After the roads were improved, logistics companies expanded scheduled freight services to more cities. The total volume of freight carried by all trucks in Turkey increased 29% between 2004 and 2012, from 157,000 million ton-kilometers to 203,072 million ton-kilometers.

Turkey has been closely watched by officials in countries such as Colombia, Brazil, and Ecuador. In mountainous Colombia, where it takes some 10 hours to drive 270 miles from Bogotá to the port city of Medellín, officials are attempting to attract $20 billion in private investment over the next five years to fund road improvements, which President Juan Manuel Santos has called a top priority.

Windmills without borders

Research suggests traffic and other problems involved in transporting goods from factories to ships or aircraft can be a significant drag on international trade, but there are also limits to what infrastructure investments could accomplish. Cosar has found that there’s another thing that makes it difficult for goods to leave the country: costs incurred at the border. Cosar and two coauthors spotted the phenomenon in a study of European wind turbines.

Along with Paul L.E. Grieco of Pennsylvania State University and Felix Tintelnot in the University of Chicago’s economics department, Cosar looked at wind-turbine manufacturers in Denmark and Germany in 1995 and 1996. The researchers were interested in studying the effects of national borders on market segmentation, and the data on the wind-turbine industry in the two countries included the location of all manufacturers and wind farms, which were scattered throughout each country. This allowed them to account for actual shipping distances and separate the impact of distance from the impact of the border on costs.

Also, Denmark and Germany both belong to the EU, which created a single market in 1992. Members strove to eliminate import or export restrictions by lowering nontariff barriers. In both countries, wind-farm operators are paid above-market rates, bumped up by government subsidies, for the electricity they generate and provide to the electric grid. Operators are free to buy whatever turbines maximize their profits, regardless of where in the EU they are manufactured. In this setting, formal barriers to trade are not creating border costs.

The researchers focused on the years 1995 and 1996 because national price subsidies for electricity generation had been in place for several years and the industry was stable. Subsequent years saw a wave of mergers and acquisitions, including a cross-border acquisition that would have complicated analysis of the border effect. Utility companies later became significant buyers of turbines, making purchases from the same manufacturer for different sites, further blurring the picture.

Pushed by high fuel prices, and because EU countries formally committed to protecting the
environment under the Maastricht Treaty, EU countries have moved away from fuel oil, coal, and
nuclear power while increasing wind, gas, solar, and other renewable power over the past two decades. A total of 117 GW of wind energy capacity is now installed in the EU, up from 2.5 GW in 1995, according to the European Wind Energy Association.

Typically, EU wind-farm owners secure permits for their operation, and manufacturers bid to provide turbines, quoting a price that includes transporting three 100- to 150-foot blades and the 50- to 75-ton box that contains the generator and gearbox, on a massive platform trailer. The turbine is then assembled on site. The farther away from a wind farm a turbine is manufactured, the more it costs to transport, so the researchers expected German wind-farm owners located close to the border would buy turbines from nearby Danish companies rather than from more distant German companies, and vice versa.

In fact, manufacturers tended to sell their turbines domestically, even if there were closer wind farms just over a border, the researchers find. The top five German manufacturers produced 60% of the turbines purchased in Germany but only 2% of those purchased in Denmark. Similarly, Danish manufacturers captured 93% of the Danish market but only 32% of the German market.

This suggests that there are costs at the Danish-German border that make it more expensive for manufacturers to sell turbines and consumers to buy turbines across the border rather than within national boundaries. Among them, manufacturers face one-time entry costs, Cosar observes. These range from developing and installing technology to connect turbines to the foreign electricity grid to obtaining certification for turbines in the foreign country to hiring and managing a country-specific sales team. Manufacturers also have to pay to acquire local permits and to do business with unfamiliar officials. Once established across the border, a company faces yet more costs—associated with writing and enforcing international contracts, visiting foreign locations for maintenance, and dealing with a different currency, language, and culture. Consumers may anticipate having to spend more to settle a dispute with a foreign supplier because it involves slightly different legal systems, Cosar says.

Cosar and his colleagues estimate that the postentry costs of selling turbines across the national border are 85% higher than the costs of selling across an internal provincial or state border for the German firms. “The level of integration between Denmark and Germany is supposed to be deeper than between Canada and the United States, but even there [in this integrated market], we found that the border creates huge friction,” Cosar says.

What would happen if Germany and Denmark were to remove all residual barriers to trade, including language, cultural, and administrative differences, so that the impact of the national border would be reduced to that of a state border? The researchers performed this thought experiment to show what removing barriers might accomplish, estimating that if all frictions could be removed, German firms’ share of the Danish market would increase from 3% to 19% and Danish firms’ share of the German market would grow from 32% to 42%. At the same time, Danish firms’ share of their home market would shrink 16% while German companies’ share of the German market would drop 8%.

However, because there are more wind farms in Germany than in Denmark, Danish firms would make higher profits in the larger German market that would outweigh their losses at home. That means eliminating national border costs would be, overall, good for Danish firms. All German companies would suffer losses, however, as the increased competition would outweigh the gains German firms would make as a result of better access to the Danish market. But wind-farm owners in both countries would benefit, as consumer surplus would rise by 9% in both places.

The work provides food for thought for pro-trade policymakers in countries that have already inked trade agreements, as it suggests they may want to investigate how internal policies might be hindering international trade. Danish policymakers, for example, might want to revisit Denmark’s decision not to adopt the euro. Companies from eurozone countries doing business in Denmark pay costs when they convert their currency to Danish kroner.

“When there are no tariffs and an open border, what remains are residual, nontariff barriers, such as technical and regulatory differences,” Cosar says. “As our wind-turbine paper shows, it seems to have a big impact.”

Viewing trade as a domestic issue

Cosar is keen to increase awareness that barriers to international trade are internal as well as external.

Domestic policymakers aren’t typically focused on how internal regulations or state- or provincial-level investments impact foreign trade, he notes. “When people legislate things like what tests a car should pass in order to be sold in the US market, they do not have in mind, ‘Let’s shut out Japanese car producers or German car producers.’ But the results may create an entry barrier to foreign producers,” he says, adding that a new trade agreement being negotiated between the US and EU, the Transatlantic Trade and Investment Partnership, does aim to reduce such barriers. And poor roads that add the equivalent of a few hundred dollars to the cost of driving a container of goods from a factory to a port may motivate an exporter to set up shop in another country.

Cosar has started new research on the market-share differences of big car producers in different countries. “There’s a huge home bias—given similar price and quality of the car, people seem to buy domestic,” he says. He’s investigating whether policy- or border-related costs are behind this phenomenon.

Domestic policy decisions designed to increase international trade can greatly impact life inside a country, creating new sets of winners and losers. Improving infrastructure may lead to interior regions gaining factories that would have otherwise invested in coastal regions, for example. “In the short run there are definitely losers,” when barriers at national borders are removed, Cosar says, referring to companies that chug along in a limited market but do not have the ability to compete in a larger one.

But he believes consumers and producers benefit from more openness in the long run—and from greater efforts on the part of individual nations to promote global trade.

“More competitiveness induces more innovation,” he says. “If you can sell your goods in a larger market, you are more likely to be willing to incur costly innovations.”

Works cited

A. Kerem Cosar and Banu Demir, “Roads and Exports: Evidence from Turkey,” Working paper, January 2014.

A. Kerem Cosar and Pablo D. Fajgelbaum, “Internal Geography, International Trade, and Regional Specialization,” Working paper, November 2013.

A. Kerem Cosar, Paul L.E. Grieco, and Felix Tintelnot, “Borders, Geography, and Oligopoly: Evidence from the Wind Turbine Industry,”Review of Economics and Statistics, forthcoming.

Read this article at Chicago Booth Review.

Burdens of Operating a Century-Old Brand

(Crain’s Chicago Business) 

A three-piece suit from the Hart Schaffner Marx archives.

A three-piece suit from the Hart Schaffner Marx archives.

Chicago’s Largest Public Companies — No. 90: Hartmarx Corp.

They may carry BlackBerrys instead of fountain pens, but many executives still sport the suit label their great-grandpas wore: Hart Schaffner Marx.

Founded in Chicago in 1887, Hartmarx Corp. has a longstanding reputation for high-quality tailoring that has helped it grow from a single, family-owned clothing store into a $600-million company that is the largest suit maker in America.

Hartmarx makes suits under 14 labels it owns or licenses, including Hart Schaffner Marx, a classic line that retails for upwards of $700 in stores like Macy’s, and Hickey Freeman, a luxury line aimed at CEOs that sells for $1,200 at Neiman Marcus.

But maintaining a century-old brand has burdens, too. “Every 10 or 20 years, you have to make some dramatic changes,” CEO Homi Patel, 57, says. “If you get stuck in what you did before and are not constantly evolving, it can be a problem.”

One advantage Hartmarx has over competitors trolling for women’s brands is a reputation for giving designers creative freedom, says Gary Giblen, an analyst with Brean Murray Carret & Co. in New York. “Most other companies centralize everything and make it hard for an entrepreneur to stay on,” he says.In 1982, Hartmarx branched into men’s sportswear, manufacturing golf apparel by Jack Nicklaus and polo shirts and slacks for British label Ted Baker. More recently, it embraced women’s apparel. Through acquisitions, it owns 10 womenswear lines, a division that has grown from 8% of business in 2004 to 25% today.

That’s an important edge as Hartmarx continues to diversify its clothing lines, a strategy that has become crucial as more companies relax their office dress codes. In the early 1980s, 95% of company revenues came from suit sales. Today, it’s 48%.

Last year, Hartmarx took a hit on its suit lines when department stores Marshall Field’s and Saks Fifth Avenue changed hands. The new owners pared the higher-end brands and pushed their own private labels, causing Hartmarx’s net earnings to plunge 69% year-on-year to $7.3 million. To compensate, Hartmarx is boosting production of its luxury brands and looking for new customers abroad.

Last December, it licensed the Hart Schaffner Marx name to Youngor Group Co. Ltd., the largest men’s apparel manufacturer and retailer in China. The agreement calls for 400 stores across China in 20 years. Six of those stores are scheduled to open in the Shanghai area this fall.

Hartmarx is seeking similar partners in India and Vietnam. If all goes well, Asian businessmen won’t just be buying a suit; they’ll be starting a family tradition.

©2007 by Crain Communications Inc.

Read this article at Crain’s Chicago Business.

How Do You Say ‘Profit’ in Chinese?

(Crain’s Chicago Business, 16 April 2007) 

Chicago’s Largest Private Companies — No. 291: W.S. Darley & Co.

Weapons factories aren’t the only businesses that profit from troubled times. Take W. S. Darley & Co., which makes fire trucks, pumps and firefighting equipment.

Since Sept. 11, the federal government has given $4 billion to municipal fire departments to increase emergency preparedness, which they’re doing in part by purchasing new equipment from Darley. U.S. soldiers in Iraq and Afghanistan also need firefighting gear. Last year, a single order from the coalition of forces in Iraq brought in $3 million.

All this adds up to higher sales. Last year, revenue was $57.5 million, up 11% from the previous year, according to Darley.

It’s not the first time conflict has given the company a boost. During World War II, Darley supplied the U.S. military with thousands of pumps, many of which were left behind in Europe, Asia and Australia when the troops returned. That jump-started Darley’s international business, unusual for a company of its size. Today, 25% to 30% of its revenue comes from sales overseas.

When Chicago inventor William Stewart Darley started the company in 1925, he cut manufacturing costs by attaching a firetruck cabin to a Ford chassis rather than to a custom-built frame, allowing him to sell a truck for $695. New towns that couldn’t afford the $5,000 vehicles offered by other manufacturers lined up at Darley’s door.

When competitors tried to squelch his success by getting pump manufacturers to stop selling to him, Mr. Darley hired the chief engineer away from one of those companies and started his own pump factory in Chippewa Falls, Wis., in 1932. Darley still runs that plant, plus another in Toledo, Ore. Pumps are its core business, accounting for 45% of revenue.

The company, now run by three of Mr. Darley’s grandsons, Paul, Peter and Jeff, plans to expand by starting a new division to build custom pumps for other firetruck companies and finding new uses for its pumps, like purifying water.

More overseas business is in the offing, too, particularly from China, which buys more than $10 million worth of pumps from Darley a year. Yankee ingenuity is not the only appeal for these customers.

“As luck would have it, the word ‘Darley’ sounds like ‘Da-li,’ which means ‘strength’ in Chinese,” Paul Darley says.

©2007 by Crain Communications Inc.

Read this article at Crain’s Chicago Business.

Q&A: Advice From an Old, and Notorious, Pro

(Crain’s Chicago Business, 26 February 2007) 

Just because criminals have moved online doesn’t mean they’ve stopped going through your garbage, says fraud expert Frank Abagnale Jr. He would know. His life as a con artist from age 16 to 21 was the inspiration for the 2002 Leonardo DiCaprio movie “Catch Me if You Can.” Crain’s asked Mr. Abagnale, 58, how businesses can protect themselves against security threats.

What financial crimes threaten companies the most in the Internet age?
It’s amazing to say this, but check forgery is still huge in the U.S. Last year, $20.6 billion in losses occurred from check forgery, with banks taking about 10% of those losses and businesses taking 90%. I’ve been teaching check forgery at the FBI Academy for 32 years, and I always thought it would go away, but it’s still as popular as ever.

Why?
We’re still very much a check-user society. Americans write 39 billion checks every year. Seventy-five percent of all payments from one company to another are made by check, even though we have the Automated Clearing House Network (a national electronic funds transfer system) and wire transfers.

Has technology made forgery easier to commit?
Yes. Forty years ago, if I was going to forge a company check, I needed a Heidelberg printing press, which costs $1 million. It was 90 feet long and 18 feet high. You had to know color separation, typesetting and graphic art. Today, you sit down at a laptop and pull up United Airlines’ Web site. You capture their logo in color and maybe one of their 747s taking off and you put that on the screen in check format. In 15 minutes, you have a check 10 times nicer looking than United’s actual checks.

What does a company that’s a soft target look like?
It’s a company that leaves information everywhere. If I was doing this today, I would be looking at doctors’ offices and those independent insurance agents who are one guy alone in a strip mall with a secretary. In a typical doctor’s office, the files are in a file cabinet without doors. I would find a janitor who cleans that building and say to him, “I don’t know what they pay you, but I’ll give you $100 for each file you pull down. I’m not asking you to steal anything — just copy their Social Security number, date of birth and name onto a Post-it Note.”

How could a company stop something like that?
You can never be 100% risk-free, but you can make it difficult for people to steal from you. For example, replace your garbage cans with shredders. Shredders are so inexpensive and quiet today that you should have one at every desk. Also, criminals will notice if you buy checks with no security features on them at Staples, so buy controlled check paper that’s not available through wholesalers.

Should business owners worry about how much access their employees have to company information?
Yes. You wouldn’t believe how many companies have their bookkeepers write, sign and reconcile their checks. Under the law, if a bank can prove that the bookkeeper does all this, the bank has zero liability. The owners say, “I trust her; she’s been with me a long time.” Well, the embezzler is always the trusted employee. After a while, the bookkeeper says, “This guy doesn’t know if he’s got $1.34 million or $1.33 million. If I take $10,000, he’s not going to know.”

What can companies do to protect themselves from their employees?
There’s software that allows companies to control who sees information. So if my secretary started to download my clients’ personal information, the computer would freeze up. The most expensive I’ve ever seen is $100,000, and there are more-affordable versions for small businesses.

Do companies need to spend a lot of money to protect themselves from financial criminals?
No. You can make minor changes that won’t cost a lot. For example, don’t have your officers’ signatures in your annual report on white paper with black ink that anyone can scan and put on a check. Also, I recommend that all companies use Positive Pay, a simple, free or low-cost service offered by most major banks. You write checks and, at the end of each day, your office downloads to your bank what’s called an “issue file.” It says to the bank, “Here’s all the checks we wrote today, the check number, dollar amount and who we wrote the checks to.” When they come back to your bank, each check has to match the file you sent or the bank will not pay.

©2007 by Crain Communications Inc.

Read this article at Crain’s Chicago Business.